SHRI K.K SHAH JI AYURVEDIC PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 7 days of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 7 days of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 7 days of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
In case of any Refunds approved by the SHRI K.K SHAH JI AYURVEDIC PRIVATE LIMITED, it’ll take 6-8 days for the refund to be processed to the end customer.
Return Policy
At KK Shah Ayurveda, we strive to provide the highest quality Ayurvedic products with a focus on purity and authenticity. If you are not completely satisfied with your purchase, we are here to help.
Returns
- We accept returns within 7 days of receiving your order.
- The product must be unused, unopened, and in its original packaging.
- To initiate a return, please contact our support team at [your email/contact number] with your order details.
- Customers are responsible for return shipping costs unless the product received was damaged or incorrect.
Refunds
- Once we receive and inspect the returned product, we will process your refund within 7 days.
- Refunds will be credited to the original payment method used for the purchase.
- Shipping charges (if any) are non-refundable.
For any queries regarding returns or refunds, please contact us at
Phone no. (+91) 9997893200, 7579209550, 7983081012
Contact via Email:
hello@kkshahayurveda.com
kkshahayurveda@gmail.com